At TRAPIN, we aim to deliver your orders safely and as quickly as possible. Please read the following shipping guidelines before placing your order.

Order Processing

• Orders are generally processed and dispatched within 1-3 business days after the order is confirmed.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sale period, new launches, or promotional events, dispatch may take slightly longer due to increased order volume.

Delivery Timeline

Once your order has been dispatched, the estimated delivery time is generally:

• Metro Cities: 2-5 business days
• Other Cities: 3-7 business days
• Remote / Extended Areas: 5-10 business days

Please note that these are estimated timelines and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges will be displayed at checkout before you complete your purchase.
• Any applicable COD charges will also be displayed during checkout.

Order Tracking

Once your order has been dispatched, you will receive the tracking details through your registered contact information.

You can use the tracking link to monitor the status of your shipment until it is delivered.

Delivery Delays

While we work closely with our delivery partners to ensure timely delivery, TRAPIN is not responsible for delays caused by circumstances beyond our control, including:

• Weather conditions
• Natural disasters
• Public holidays
• Festive season
• Courier service disruptions
• Address or pincode-related issues
• Operational or logistical delays
• Incorrect or incomplete delivery information

If your shipment is delayed beyond the expected delivery timeline, please contact our customer support team and we will assist you in tracking the order.

Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping and contact information at the time of placing an order. If you wish to change or edit the address provided while placing the order, you can message us while confirming the order.

TRAPIN will not be responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect or incomplete address, phone number, pincode, or other delivery information provided by the customer.

Failed Delivery Attempts

Our courier partner will make two delivery attempts before marking a shipment as undelivered.

If an order is returned to our warehouse due to repeated failed delivery attempts, incorrect address, refusal to accept the order, or unavailability of the recipient, additional shipping charges may apply if the order needs to be re-shipped.

Important Note

Once an order has been handed over to our courier partner, the delivery process is managed by the respective logistics provider. While we will always assist you in resolving shipping-related issues, the final delivery timeline may vary based on the courier's operations.

For any shipping-related queries, please contact our customer support team with your order number so that we can assist you promptly.

 

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